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89 solutions

Customer Solutions Architect (India) Remote

8-10 Years
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Job Description

Join the team shaping the future of Enterprise AI!!

At 89 Solutions, we are redefining how enterprises operate through AI. As the world's leading pure-play Moveworks partner, we deliver enterprise-grade AI solutions across the United States and Australia, integrating deeply with platforms such as ServiceNow, Salesforce, and Workday.

Role Overview

We are hiring a Solution Architect to lead enterprise AI implementations, with a strong focus on API integrations and customer-facing consulting. This is a unique opportunity to work at the forefront of AI transformation while gaining deep expertise in the Moveworks platform.

What you will be doing

You will:

  • Lead discovery workshops with enterprise customers to understand business challenges, workflows, and desired outcomes
  • Translate business requirements into detailed solution architectures and design scalable, AI-driven integrations across multiple systems
  • Define API interaction patterns, authentication flows, and data mappings while designing conversational experiences and automation flows that create intuitive user journeys
  • Act as a trusted advisor to clients and internal teams, managing stakeholder expectations and presenting solution proposals, prototypes, and architectural designs

What we're looking for

You bring:

  • Strong experience in API integrations and enterprise solution design
  • Hands-on expertise with REST and SOAP APIs
  • Familiarity with authentication mechanisms such as OAuth, JWT, and API keys
  • Experience working with data formats such as JSON and XML
  • A solid backend development foundation (Python, JavaScript, or similar)
  • Experience integrating platforms such as ServiceNow, Salesforce, Workday, or Jira
  • 8+ years of experience in solution architecture, consulting, or implementation roles
  • Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders, ideally within a SaaS or enterprise environment
  • Experience translating business needs into scalable technical solutions and working within structured delivery models and SDLC processes

Nice to have:

  • Experience with AI, machine learning, or NLP concepts
  • Familiarity with cloud platforms such as AWS, Azure, or GCP
  • Background in consulting or professional services environments
  • Contributions to open-source projects or personal technical work

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About Company

Job ID: 147769361