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Barco

Customer Services Engineer Expert

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  • Posted 12 hours ago
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Job Description

Job Description :-

Main Accountabilities

  • Responsible for Creating Leads to Order & Order to Cash. Complete end to end Process for Lead to Order and Cash process via Service sales in the Region.
  • Communicate customer timely on Annual Maintenance Programme for customer.
  • Communicate customer timely on FFF Product of Installed Model so that customer can use the Installed Product at optimum level.
  • Resolve Technical Query and Share Budgetary quotations on regular basis.
  • Forecasting and Meeting Orders and Sales number.
  • Handle Partner and trained them on further sales of Product and Service. Support them on closer of deals.
  • Maintains customer relations via phone/e-mail, or available service tools, and performs customer visits on a regular basis to assess product/service satisfaction and to promote any new product ideas or current product improvements.
  • Key account management through regular customer visits, sharing performance reports and follow up for open actions and conclude.

Education


Required Education, Experience And Competencies:

  • Engineering Bachelor/ master's Degree or higher, or equivalent through experience

Experience


  • 3 - 5 yrs.

Competencies (Must Have)


  • Strong verbal and written English communication skills
  • Strong analytical mindset and problem-solving skills
  • Should have Knowledge of Service Sales
  • Should have work with networking products.

Competencies (Good To Have)


  • Experience in handling Product & Service trainings
  • Prior experience in Sales/ Service Sales/Technical Job
  • Prior Knowledge of SFDC/CPQ

More Info

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About Company

Job ID: 149058841