Customer Service Specialist
WNS Denali- Posted 19 hours ago
- Be among the first 10 applicants
Job Description
WNS IS HIRING | INTERNATIONAL CHAT PROCESS
Location: Thane, Mumbai
Work Mode: Work From Office (WFO)
Process: International Chat Process
Shift: UK Rotational Shifts
Week Off: Rotational
Eligibility
- Graduates: Freshers can apply
- Undergraduates: Minimum 6 months of relevant experience
- Excellent English communication skills are mandatory
- Candidates should be comfortable working in rotational/UK shifts
- Candidates should be comfortable working from the Thane office
Job Responsibilities
- Handle customer queries through international chat support
- Provide accurate and timely resolutions to customer queries
- Maintain professional communication with customers
- Ensure a high standard of customer service and customer satisfaction
- Follow process guidelines and company policies
What We Offer
Opportunity to work with a leading organization
International customer service exposure
Career growth and learning opportunities
Professional work environment
Cab facility available for eligible non-socialable hours/shifts
Interested Candidates
Share your updated resume or contact the recruiter directly for more details.
Contact Person: Versha Singh
Contact: 7738031204
Email: [Confidential Information]
Interested candidates can reach out directly or share their updated resume.
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