Customer Service Specialist - International Voice/Non Voice

Job Title:-

We are looking for enthusiastic and customer focused candidates to join our BPO team. The role involves handling customer queries through calls, emails, or chat, and providing accurate solutions while maintaining high service standards.

Key Responsibilities :-

• 5 Days working & rotational 2 Days Off rotational .
• 24/7 shift with night shifts included
• Handle customer calls professionally.
• Respond to customer queries via voice or non-voice (chat/email) process.
• Provide accurate information about services.
• Resolve customer complaints.
• Maintain proper records of customer interaction.
• Follow company Policies and quality standards.

Requirements:-

• Minimum qualifications: 12th pass / graduate
• Good communication skills.
• Basic computer knowledge.
• Ability to work in rotational shifts.(including night shift)
• Freshers and experienced can apply.
• Immediate Joiners Only

Salary & Benefits:

• Fixed salary
• Paid training
• Growth opportunities
• Cab facility (one side)

Work environment:-

• Fast-paced and target driven
• Team based work culture
• Opportunity to work with international clients

Location:-

Malad, Mumbai

If Interested send your resume to :- Yukta HR

[Confidential Information] / 9321179565