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WNS Assistance

Customer Service Representative

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  • Posted 22 hours ago
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Job Description

Job Title: Customer Support Associate (Entry Level) – International Voice

Location: Bangalore

Job Description:

We are hiring Customer Support Associates for an International Voice at our Bangalore location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.

Key Responsibilities:

  • Handle customer calls for international clients professionally and efficiently
  • Understand customer requirements and help them with best available options
  • Maintain high standards of communication and customer satisfaction
  • Adhere to process guidelines and quality parameters
  • Document customer interactions appropriately

Eligibility Criteria:

  • Graduate freshers with Non tech background are eligible to apply
  • Graduates with experience in International Voice domain are also welcome
  • Excellent verbal communication skills in English
  • Customer-focused mindset and problem-solving ability
  • BPO Insurance experience preferred.

Work Schedule:

  • 5 days working
  • 2 Sat- Sun Fixed off
  • Fixed shift

How to apply: Click on the below mentioned link and apply for this job.

https://smrtr.io/yFHyT

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About Company

Job ID: 148882927

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