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Traahi tapes

Customer Service Representative

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Job Description

Job Title: Client Communication & Coordination Executive Video Editing Studio (In-House)

Location: Gurugram Sec-92, Haryana

Company: Traahi Tapes

Type: Full-time

About Us:

Traahi Tapes is a creative video post-production studio that works with international clients on podcasts, YouTube videos, brand films, and short-form social content. We're looking for a Client Communication & Coordination Executive to help manage client conversations, collect feedback, and coordinate with our in-house editing team to ensure smooth project delivery.

What You'll Do:

  • Communicate with clients through chat and email regarding project briefs, updates, and revisions.
  • Understand client needs and translate them into clear instructions for the editing team.
  • Track project timelines, maintain task sheets, and ensure deadlines are met.
  • Summarize client feedback and share it clearly with the editors.
  • Maintain a high level of professionalism and quick response in all communication.
  • Support project organization and assist with internal coordination.

What We're Looking For:

  • Excellent English communication skills (spoken and written).
  • Fast and accurate English typing is a must.
  • Strong attention to detail and good organizational skills.
  • Familiarity with Google Sheets, GDrive, Microsoft Office, or similar tools.
  • Basic understanding of video production or post-production (a plus).
  • Comfortable working full-time from our Gurugram studio.

  • Salary: 20,000 25,000 per month (depending on experience)

    Working Days: Monday to Saturday

    Why Join Us:

    • Work directly with international clients and creative teams.
    • Learn real-world project handling and communication.
    • Be part of a growing creative studio with long-term opportunities.

    More Info

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    About Company

    Job ID: 131308657

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