Customer Service Representative

Job Description – Customer Support Executive (Chat / Email Process)

Position

Customer Support Executive – Chat & Email Support

Location

Jaipur (Sitapura)

Salary

Up to 3.24 LPA

Eligibility

Freshers and Experienced Candidates

Graduates can apply

Good written and verbal communication skills

Basic computer knowledge and typing skills

Shift Details

Rotational Shifts

24x7 Process Environment

Special Benefits for Outstation Candidates

Company-sponsored accommodation for the first 7 days

Travel support provided as per company policy

Key Responsibilities

• Handle customer queries through Chat and Email channels.
• Provide timely and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.
• Document customer interactions and update records accurately.
• Adhere to process guidelines, quality standards, and SLAs.
• Coordinate with internal teams for effective issue resolution.

Desired Skills

• Good written English communication.
• Customer-focused attitude.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Flexibility to work in rotational shifts.

Apply Now

Neha HR

8008325085