Customer Service Representative

Role Overview:

Hiring Customer Care Executives for a domestic e-commerce blended process (voice + chat). This is a work-from-home opportunity.

Key Responsibilities:

• Handle customer queries via calls and chat
• Assist with orders, returns, and product-related issues
• Provide basic troubleshooting support for electronics (AirPods, Bluetooth speakers, smartwatches, etc.)
• Ensure quick and effective issue resolution

Requirements:

• Good communication skills
• Basic knowledge of troubleshooting electronic devices
• Must have own laptop & stable Wi-Fi connection
• Comfortable with rotational 24/7 shifts

Salary:

• ₹16,000 in-hand | ₹20,000 CTC