Customer Service Representative
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Interested candidates please contact Dhriti- 8527282112
Role & responsibilities
Handle customer inquiries via phone, email, and chat.
Provide detailed information about our products and services.
Assist customers in making informed decisions about their insurance needs.
Achieve sales targets by promoting and selling insurance products.
Maintain accurate records of customer interactions and transactions.
Resolve customer complaints in a professional and timely manner.
Collaborate with team members to improve customer satisfaction.
Preferred candidate profile
Experience: 0-4 years in customer service or sales.
Excellent communication and interpersonal skills.
Ability to handle high-pressure situations and resolve conflicts effectively.
Basic computer skills and familiarity with CRM systems.
Job ID: 141171611
Skills:
language interpretation , Memory retention, Note-taking, Fluency in spoken English, Live interpretation, Call center tools, Listening comprehension, Interpreting platforms, Crm Systems
Skills:
international voice sales experience, English Communication Skills, sales and convincing skills, customer handling skills
Skills:
Problem Solving, Customer Service, crm software, Conflict Resolution, Data Entry, Outbound
Skills:
Basic Computer Skills, Familiarity with CRM systems
