Customer Service Representative

Job Title: Customer Service Executive CTC: 2.5-4 LPA

Location: Gurugram Experience: 0-5 years

Education: Graduation required

Freshers with good communication can apply Contact Person- Harshdeep singh- 7042244979

Job Summary:We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally.

Key Responsibilities:

• Handle inbound and outbound customer calls related to insurance queries.
• Provide accurate information and resolve customer concerns efficiently.
• Maintain a high level of customer satisfaction by offering excellent service.
• Update customer records and process requests in a timely manner.
• Work closely with internal teams to address escalations.

Required Skills: Strong verbal and written communication in Hindi and English. Problem-solving skills with a customer-centric approach. Ability to handle high call volume. Basic computer proficiency. Why Join Us Work with Indias leading insurance aggregator. Competitive salary with attractive incentives. Fast career growth and learning opportunities. Supportive and energetic work environment.