Customer Service Representative

• Answer incoming communications from customers via email and chat.
• Connect and resolve issues with customers using email and chat.
• In certain cases, conduct outbound calls to partners and customers.

What You Bring to the Role

• With 6 months or more of customer service experience preferred, but freshers are also welcome to apply.
• High School Diploma
• Experience in the travel and hospitality sector is a plus.
• Great written communication skills, including grammar and spelling
• Computer savvy
• Flexibility to work in a 24/7 environment

What You Can Expect

• Knowledgeable, encouraging, supportive, and present leadership
• Diverse and community-minded organization
• Career growth and lots of learning opportunities for aspiring minds
• And yes... all the competitive compensation, performance bonus opportunities, and benefits youd expect and maybe a few that would pleasantly surprise you

Key Skills :

• Customer Care
• Customer Engagement
• Customer Relationship