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HOYA Vision Care

Customer Service Representative

HOYA Vision Care
Chennai, India
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  • Posted 8 days ago
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Job Description

Essential Duties & Responsibilities

  • Communicate with customers, building positive relationships, responding to, and progressing issues and queries to a successful conclusion at the earliest time
  • Always maintaining a positive, empathetic, and professional attitude toward customers.
  • Responding promptly to customer inquiries.
  • Follow up the cases, keep the promises
  • Ensure a good understanding of the company products and services and always maintained
  • Provide detailed information about products and processes
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Ensure all complaints, opportunities for improvement and positive feedback from clients is recorded
  • Ensure all calls, tasks and cases are logged in Service Cloud (where applicable)
  • Processing orders, forms, applications, and requests.
  • Accurate data entry
  • Communicating and coordinating with colleagues, especially with sales force
  • Pick stock lenses
  • Ensure all tasks are thoroughly investigated within procedures and guidelines as outlined by Customer Service Manager

More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

About Company

HOYA Vision Care

Job ID: 147611315

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 19-05-2026 10:51:45 AM
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