Company: Homedot Construction Solutions Pvt Ltd
Salary: 10,000 to 15,000/month
Job Summary:
We are seeking enthusiastic and customer-focused individuals to join our support team as Customer Service Representatives. This is an excellent opportunity for freshers to kickstart their career in a dynamic and growth-oriented environment. You'll be the first point of contact for our customers, helping resolve queries and ensuring a positive experience.
Key Responsibilities:
- Handle inbound and outbound customer calls, emails, and chats professionally.
- Resolve customer queries, complaints, and requests with empathy and efficiency.
- Maintain accurate records of customer interactions using CRM tools.
- Collaborate with internal teams to ensure timely resolution of issues.
- Provide product/service information and assist in troubleshooting.
- Uphold company values and deliver exceptional customer service.
Requirements:
- Excellent verbal and written communication skills in [English/regional language].
- Strong listening and problem-solving abilities.
- Basic computer proficiency (MS Office, email, typing).
- Positive attitude and willingness to learn.
- Ability to work in a team and adapt to a fast-paced environment.
Education:
- Minimum qualification: Graduate in any discipline
