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Foundever

Customer Service Representative

2-5 Years
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  • Posted 18 days ago
  • Over 100 applicants
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Job Description

Answer inbound calls within the guidelines/goals established by the client and management

Consistently archives call quality goals in order to meet client and customer satisfaction goals

Primary Job Responsibilities

Greetings from Foundever!!

Foundever is hiring for International Technical Support Voice Process

Job Details

Age: 18 years to 35 years Minimum Qualification Intermediate (or +2 equivalent)

Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

Experience Any Under Grad or Graduate Freshers communication skills: Exceptional Spoken skills in English

Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the office

Experience: Any Under Grad/Graduate Freshers can apply

Job Profile

International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers

Shift Timings: Should be flexible to work in US Rotational Shifts

Desired Skills: Need Excellent Communication skills in English

Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)

Education

High school diploma or equivalent

Experience Target

Call Center experience a plus

About Company

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments

Job ID: 109144565

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