Company Description
KUBER KHANPAN UDYOG PVT LTD, located in New Delhi, India, The organization focuses on providing quality food services and is known for its commitment to delivering excellent customer experiences. As a growing company, it offers exciting opportunities for professionals who are passionate about customer service and hospitality.
Role Description
This is a full-time, on-site Customer Service Representative role based in New Delhi. Responsibilities include assisting customers with inquiries and concerns, ensuring customer satisfaction, and responding promptly to requests to provide exceptional customer experiences. You will also resolve complaints, document interactions, and collaborate with team members to enhance overall service efficiency.
Qualifications
- Proficiency in Customer Service, Customer Support, and a passion for enhancing Customer Satisfaction
- Skills in managing Customer Experience and addressing various customer concerns efficiently
- Excellent communication and interpersonal abilities
- Proven problem-solving capabilities and a customer-first attitude
- Previous experience in a similar role is a plus
- Ability to work effectively in an on-site, fast-paced environment
- High school diploma or equivalent; additional certifications in customer service are advantageous
