Customer Service Representative

Designation: Customer Service Representative

Location: Gandhinagar, Gujarat (Work from Office)

Job Summary:

• Prior experience with customer service/call centers/BPO/KPO in relevant job roles
• Excellent communication skills (Both Written & Verbal)
• Basic knowledge of computer operating systems and MS Office based applications
• Ability to work on data and generate various types of reports/ad-hoc reports with tight deadlines
• Strong customer-centric approach with the ability to understand and address customer needs and concerns effectively
• Ability to work in a dynamic and fast-paced environment, handling multiple tasks simultaneously
• Excellent analytical and problem-solving skills to resolve concern efficiently
• Collaborative attitude with a willingness to work as part of a team to achieve common goals