Customer Service Representative

Job Description: Calling Executive–Voice Process

Job Details

Job Title: Calling Executive – Voice Process | Freshers Welcome

Location: [Delhi/NCR]

Experience: 0–1 Year (Freshers Eligible)

Employment Type: Internship (Full-Time)

Working Hours: Flexible 24/7 Shift Availability

Incentives: Attractive Performance-Based Incentives

Job Description

We are looking for enthusiastic and motivated Interns to join our Multilingual Voice Process team for inbound. The ideal candidate should have good communication skills in English, Hindi, and/or one or more regional languages. Candidates should be flexible to work in rotational shifts, as slots are available 24 hours a day. Excellent performance will be rewarded with attractive incentives, along with opportunities for full-time employment.

Roles & Responsibilities

·       Handle inbound customer calls professionally.

·       Communicate effectively in, Hindi, and/or regional languages.

·       Resolve customer queries and maintain accurate call records in CRM.

·       Work in flexible 24/7 rotational calling shifts.

Desired Candidate Profile

·       Graduate/Undergraduate (Any Stream).

·       Freshers are welcome to apply.

·       Good communication skills in English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, And Bengali.

·       Basic computer knowledge.

·       Willingness to work in 24/7 rotational shifts.

·       Positive attitude and eagerness to learn.

Perks & Benefits

·       Paid Internship

·       24/7 Flexible Slots

·       Internship Certificate

·       Letter of Recommendation (Based on Performance)

·       Opportunity for Full-Time Employment

· Training and Career Growth