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Customer Service Officer_O_WBG OPERATIONS (OPS)_0469_0841_1057206
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Customer Service Officer_O_WBG OPERATIONS (OPS)_0469_0841_1057206
Kotak Mahindra Bank LimitedEarly Applicant
- Posted 21 hours ago
- Be among the first 10 applicants
Job Description
Asst.MANAGER/ DY MANAGER
| Job ID | Team Member VMU |
| Department | RL Operations - VMU |
| Location | Kotak Bank- GHS, Bommanahalli (Bangalore) |
| Number of Positions | 1 |
| Reporting Relationships | Asst. Manager/Deputy Manager |
| Position Grade | M1/M2 |
- Co-ordinate for getting Invoices, Verification and Processing of Invoices, Ensure all Invoices tracked for processing & Payment release. Publishing of MIS
- Maintenance of proper records, for Invoices Received, Processed and In Progress and tracking.
- Ensure processing of all bills with accuracy and within agreed TAT and Submission toFinance
- Self-Audit of Payments in line of Audit Controls.
- Interaction and resolution of Internal/External query with units.
- Staff will be required to process related activities (as stated above or otherwise) as Document Verifier, Maker of Transaction, Checker of a transaction, Reconciliation, Branch Co-ordination, Quality Check, Audit handling etc
- Prompt and proactive response and support to Units on request raised.
- Daily Control, Functional Check List to be adhered to, and improved periodically.
- Continuously work on improvements & error reduction thru regular analysis.
- Take up any other assignments as conveyed by seniors from time to time.
- Knowledge of Branch Banking Process, RBI KYC guidelines, Finacle and BCIF, Kraman operations
- Data and document validation skills
- Basic knowledge of KYC and document verification
- Effective communication skills
- Excel Skill and data reconciliation skills
- Maintaining of records / data and keep readily, available at any point in time
- Follow up with units and vendors for timely submission of Invoices
- Willingness to work late hours /work in staggered working arrangement, in case the same is required.
- Clear Understanding of the tax structure / GST and relate the same for day to day operations
- Supervise, train and guide Junior members for the activities
- Strong team building and operational expertise
- Attention to detail for verification of Payments / Document.
If you wish to apply for this job position, please fill your details in the pplication Form and mail to
Please mention the following in the subject line as Position Name-Your Name - Your Current Business Group
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