Customer Service - Freight Forwarding

Job Description:

· Efficiently leading the Ocean freight Department (Ocean import).

· Responsible for handling Key & Corporate accounts

· Liasing & Developing business relationship with overseas Network for nomination shipments

· Customer Engagement with a view to developing PR and Business Development as and when required

· Monitor Timely response on the ocean import Network queries on All India basis

· Monitoring of business revenue generated through Network Nomination desk for Mumbai

· Timely approvals of Jobs in EBMS system

· Monitoring of ocean import department and solving their queries and providing solution when required

· Monitoring of timely closure of Jobs in EBMS system