Customer Service Executive -Voice Process -International

UPDATE JD – HIRING NOW!

CUSTOMER SERVICE EXECUTIVE – VOICE PROCESS

Location: Ghansoli, Navi Mumbai

Work Mode: Onsite

Process: Pure Customer Service – Voice

REQUIREMENTS

- HSC / Graduates only

- 1–2 years of experience required

- B2+ English Communication mandatory

- B2 High candidates preferred

- Comfortable working in 24/7 rotational shifts

- 2 Rotational Week-Offs

SALARY

Up to 34,500 In-Hand

IMPORTANT

️ Communication level must be B2+

️ Hallo AI Test must be completed before the Operations round.

INTERVIEW PROCESS

HR → Hallo AI → Voice Coach → Operations

ROLE & RESPONSIBILITIES

As a Customer Service Executive, you will:

- Handle customer queries through voice interactions.

- Provide accurate and professional solutions to customer concerns.

- Understand customer requirements and resolve issues efficiently.

- Follow process guidelines, quality standards, and company policies.

- Maintain a high level of customer satisfaction.

- Document customer interactions accurately.

- Escalate complex issues to the appropriate team when required.

- Meet assigned quality, productivity, and performance standards.

INTERESTED CANDIDATES – CONTACT

Sukriti

8082999874

[Confidential Information]

Limited Openings – Interested & Eligible Candidates Can Connect Now!