Customer Service Executive - Personal Loans

Tata Capital

Bengaluru

2-5 Years

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Posted 18 days ago
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Job Description

Key Responsibilities

Identify potential customers for business opportunities with assistance from the Supervisor/Manager.
Collect customer documents and validate them as per organizational norms.
Log cases in the system as per the standard operating procedures and follow the complete disbursement process.
Meet the required sanction ratio as per organizational expectations.
Understand customer requirements and assist in cross-selling relevant products under guidance from the Supervisor/Manager.
Support the Supervisor/Manager in empaneling new vendors and developing ongoing vendor relationships.
Assist the Supervisor/Manager in ensuring adherence to all Audit guidelines and RBI regulations.

More Info

Job Type:

Permanent Job

Industry:

Financial Services

Role:

Customer Service Executive (Voice)

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Tata Capital

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC"). Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job ID: 132889019

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