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10-12 Years
Not Disclosed
Early Applicant
  • Posted 20 hours ago
  • Be among the first 10 applicants

Job Description

Walk-In Interview – Customer Service Executive

Location: Vipul Tech Square, Golf Course Road, Sector 43, Gurugram

Experience: Minimum 10 Months BPO Experience

Qualification: Graduation Mandatory

BPO Experience: Mandatory

Process: Inbound Voice Process

Working Hours: 8 Hours | Day Shift

Working Days: 5 days one week & 6 days the next week

CTC: Up to 5.5 LPA, depending on experience

Job Responsibilities:

• Handle incoming customer calls and resolve queries professionally

• Assist customers with orders, deliveries, returns, refunds, and related issues

• Provide accurate information and ensure customer satisfaction

• Handle complaints and escalations effectively

• Follow company processes and maintain service quality

• Maintain proper records of customer interactions

Key Skills:

• Minimum 10 months of BPO experience

• Inbound voice process experience preferred

• Excellent English communication

• Good customer handling and problem-solving skills

  • Interview Process: 3 Rounds – Walk-In Interview

More Info

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Key Skills

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