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Customer Service Executive - Network Operations & Support

5-7 Years
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  • Posted 20 days ago
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Job Description

L2 System Engineer

BU :EDITSFunction : DC-OPS

Grade : L2 Location : Pune

Position Title: Executive Position Type: System Administrator

I) Position Summary/Job Description:

Should know about SDN with the VMware EHC Cloud perception.

Deployment and Configuration Support on Linux based and Microsoft platform OS.

Expertise in Virtualization Technology like VMware, HCI with Nutanix.

Perform windows Security patching, backups on multiple environments of Linux, windows servers

VM and hardware resource health monitoring.

Perform proactive maintenance including backup storage hardware and software upgrades and patch installation on different platforms.

Creating user accounts and performing access control on VM applications and tools.

Performing diagnostic tests and debugging procedures to optimize computer systems.

Good knowledge of preparing Documentation processes.

Designing and implementing efficient end-user feedback and error reporting in system.

5 years Experience of installing, configuring, and maintainingVMwaresystems.

Support large-scale computer systems in a Data Center Environment is a plus.

VMwarevCenter Server (experience withVMwarevSphere Suite 5x/6x,VMwareSRM 5x/6x, vRealize Operations Manager, and ESXi is a plus)

Experience on vCenter cluster features like HA, DRS, SDRS, FT, SRM etc.

Good understanding of creating service profiles & using templates in Cisco USC platform.

Good experience on maintaining standard Firmware / software of Host, VM,VMwaretools & Hardware versions across the environment.

Real time experience in troubleshooting resource bottlenecks issues like high Memory, CPU, Disk, Network.

Windows System Administration with good knowledge of DHCP, DNS activities.

Strong understanding of VMware vSphere Networking and Cisco AVE.

General process knowledge with build, implementation, provisioning, patching, upgrades, and decommissioning.

II) Person Specification:

Any IT graduate (BCA/MCA, BSc/MSc (IT),BE,BTech)

Hands-on experience on different servers Linux, Windows server 2016 & 19,22

Hands-on experience on VMware/Nutanix.

Minimum - VMware certified for Network virtualisation

Preferred - VMware Certified Implementation Expert - Network Virtualization

Good understanding of ITIL practices

Excellent troubleshooting skills.

Strong communication skills.

Windows Proficiency

Linux RHEL Competency

VMware Expertise

Patching and Updates

Networking Proficiency

License Management

Server/Storage/SAN Switches Understanding:

Good Analytical and Problem-Solving skills

Customer Centric with solution understanding capability.

Good written and verbal communication skills (Hindi, English)

Should be willing to accept challenges and highly dynamic in nature.

Good grasping and aptitude to change as per business needs.

Must possess strong interpersonal and communications skills.

Must be able to relate to a diverse group of people including technical and development personnel, management, business customers, and vendors in a constructive and effective manner.

Must have a solid technical background coupled with desire and ability to grasp skills quickly, combined with deep attention to detail along with excellent verbal and written communication skills

5 Year of experience in a service provider for DC- Infrastructure background.

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 142559033