Customer Service Executive
Livec Staffing Services Private Limited- Posted a day ago
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Job Description
Job Title: Customer Service Executive
Department/Function: Customer Experience
Languages : Hindi and English are Mandatory
Job Purpose:
As a Customer Service Executive , you'll be the digital face of our brand—responding to customer calls with speed, accuracy, and empathy. If you love working behind the scenes to deliver seamless service and want to kickstart your career in a fast-growing banking environment, this role is your perfect launchpad.
Roles & Responsibilities:
• Handle customer queries received via email.
• Ensure responses are sent within 24 hours.
• Maintain service quality and accuracy in communication.
• Collaborate effectively with internal and external stakeholders.
• Manage challenging situations with professionalism and empathy.
• Support initiatives to improve service delivery and customer satisfaction.
• Excellent written and verbal communication skills.
• Strong understanding of banking products and processes.
• Proficient in typing and MS Office tools.
• Ability to work under pressure and go the extra mile.
Notice Period - Immediate to 30 Days Only.
Mode of Interview:
1) Candidate should active his profile through QR Code.
2) Online Assessment Test (They will receive mail once Registered)
3) F2F Interview
More Info
Key Skills
About Company
Live Connections is a search agency that specializes in finding and placing professionals across all industrial sectors. With an extensive background in recruiting, we understand the pitfalls and frustrations of recruiting high-calibre individuals. We also understand the tensions and pressures that can frustrate a professional in his or her search for the right job. With a crack team of result-oriented professionals, we help connect the job-seeker and the Employer and make a match that satisfies both.
With our extensive experience in consulting and recruiting for the emerging enterprise, Live Connections is poised to bring the best solution to both sides of hiring - the job-seeker and the Employer
(Obstacles are what you see when you take your eyes off the goal)
