Customer Service Executive

Customer Service ExecutiveWe are seeking enthusiastic Inbound & Outbound Voice Process Professionals to handle customer interactions effectively. This role involves managing incoming customer calls, making outbound calls for follow-ups or sales, and ensuring excellent customer service.

Key Responsibilities:

• Handle inbound customer calls to resolve queries and provide support
• Make outbound calls for customer follow-ups, feedback, or sales promotion
• Maintain accurate records of customer interactions and transactions
• Deliver excellent service to ensure high customer satisfaction
• Work collaboratively with team members and management to achieve targets
• Adhere to company policies, procedures, and quality standards

Candidate Profile:

• Comfortable working in a fast-paced, target-driven environment
• Ability to handle both inbound and outbound calls efficiently
• Good problem-solving and multitasking skills
• Graduate or Undergraduate candidates can apply
• Freshers and experienced candidates welcome
• Immediate joiners preferred