Customer Service Executive (KSA Back Office)

Requirements:

1–2 years of experience in Customer Service, Freight Forwarding, or Logistics (KSA back-office experience preferred).

Knowledge of Import & Export procedures and freight forwarding operations.

Basic knowledge of Air & Sea Freight, FCL/LCL, BL/AWB, Incoterms, and Customs Clearance.

Understanding of shipment coordination from booking to final delivery.

Excellent communication and professional email-writing skills.

Strong coordination with clients, shipping lines, airlines, overseas agents, transporters, customs/clearance teams, and internal departments.

Ability to provide timely shipment status updates and handle shipment-related issues and delays.

Good problem-solving, decision-making, teamwork, and interpersonal skills.

Proficiency in MS Excel and MS Office.

Send your CV with the subject line CS EXECUTIVE to

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