Customer Service Executive- International Email & Back-office

INTERESTED CANDIDATES

Send Resume: [Confidential Information]

Contact: 8082999874

WE'RE HIRING | CUSTOMER SERVICE EXECUTIVE

International Email & Back-Office Process

Join a Well-Established Organization

Location: Ghansoli, Navi Mumbai

Work Mode: Work From Office

⚡ Joining: Immediate Joiners Preferred

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ROLE & RESPONSIBILITIES

As a Customer Service Executive, you will be responsible for:

• Handling customer queries and concerns through professional email communication

• Understanding customer issues and providing accurate resolutions within the defined TAT

• Managing back-office activities and updating customer records

• Verifying customer information and maintaining data accuracy

• Coordinating with internal teams for timely issue resolution

• Maintaining proper case documentation and records

• Following process guidelines, quality standards, and company policies

• Ensuring error-free and high-quality work

• Maintaining excellent customer service and customer satisfaction

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ELIGIBILITY CRITERIA

HSC Pass / Graduate

1+ Year International Email / Back-Office Experience

B2 High Communication – Mandatory

C1 Hallo-AI Assessment Score – Mandatory

Age: Up to 38 Years

Comfortable with 24/7 Rotational Shifts

2 Rotational Week Offs

Immediate Joiners Preferred

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COMPENSATION

Up to 30,000 In-Hand

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SELECTION PROCESS

1️⃣ HR Round

2️⃣ Hallo-AI Assessment

3️⃣ Virtual Operations Round

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INTERESTED CANDIDATES

Send Resume: [HIDDEN TEXT]

Contact: 8082999874

Limited Openings | Apply Now!