Job Description
Key Responsibilities
Talk to Customers: Communicate with customers through email, phone, and chat to answer questions, solve problems, and provide information.
Update Customer Information: Accurately enter and update customer details, notes, and interactions in our CRM system.
Support the Sales Team: Help the sales team by preparing customer lists, tracking follow-ups, and keeping customer records clean.
Solve Basic Issues: Use the CRM to look up customer accounts and help solve their issues quickly.
Send Customer Messages: Help send out updates, newsletters, and other messages to customers using the CRM.
Keep Things Organized: Make sure all customer information in the system is accurate and up-to-date.
What We're Looking For
Freshers with Internship experience can also apply.
Excellent communication skills – you are clear, patient, and friendly when talking to customers.
Strong ability to organize information and pay attention to details.
A problem-solving attitude and a desire to help people.
You are a quick learner and comfortable using computers.
A high school diploma or equivalent is required.
About Company: Cureton Biotech Pvt. Ltd., a trusted ISO 9001:2008 certified top Pharma Franchise Company in India, is dedicated to providing high-quality pharmaceutical and healthcare products. The company operates as per the industrial standards of GMP, WHO, and GLP to ensure excellence and reliability. Known for its commitment to innovation and quality, Cureton Biotech continues to set benchmarks in the world of pharmaceuticals.
