Customer Service Executive

Willingness to work in Night shift (8PM - 5AM)

Strong english communication skills (both verbal and written)

Ability to draft professional emails and comprehend responses

CRM tools experience is preferred

Work experience required for undergraduates

Key responsibilities:

Obtaining records and bills from facilities vis emails and phone.

Requesting records and bills through various channels (email, fax, chart swap, chart request, etc.)

Calling facilities and following up on pending tasks

updating CRM tools with record and bill statuses

Maintaining professional telephone etiquette with a polite and courteous approach

Technical skills:

Basic knowledge of MS Office (word, excel, outlook)

Familiarity with CRM software is a plus

Good understanding of internet-based applications

Benefits:

Food provided

Health insurance

Paid sick time

Provident fund