Customer Service Executive

Company Overview

Gifted &Talented Education is the leading education provider of academic and life skills enrichment programmes for high ability learners in Singapore. We adopt a Growth Mindset philosophy that intelligence can be developed further. We nurture students by improving their ability and mindset through a culture of grit conditioning.

Job Summary

Join Gifted & Talented Education as a Customer Service Executive to deliver excellent front desk support, manage customer inquiries, and assist with sales and administrative tasks in a dynamic education environment. Immediate start preferred.

Responsibilities

• Greet and assist customers at the front desk to ensure a welcoming and professional experience
• Manage incoming calls, emails, and walk-in inquiries promptly and accurately to resolve customer needs
• Provide customer service support related to sales, including explaining programmes and processing enquiries
• Collaborate with team members to complete assigned projects and support centre operations
• Maintain organized records of customer interactions and administrative duties to support smooth centre management

Preferred competencies and qualifications.

• Minimum 2 years experience in customer service and administrative duties.
• Completion of O Level or equivalent in any discipline.
• Demonstrated ability to work effectively in a team with an approachable and friendly attitude.
• Able to commence work at short notice preferred

Other Information

Working Hours

• Two weekdays off per week
• Weekend availability required

Remuneration Package

• Salary commensurate with experience
• Career progression opportunities leading to centre manager roles

Please submit your resume stating your current and expected salary.

Only shortlisted candidates will be notified.