Customer Service Executive (Female 02 Positions)- Freight Forwarding industry

Job Description Customer Service Executive (Female 02 Positions)

Location: Sakinaka, Andheri East, Mumbai

Industry: Freight Forwarding & Customs Brokerage

Age Limit: Maximum 30 years

Salary: No bar for the right candidate

Role Overview

We are seeking hardworking, intelligent, and dedicated Customer Service Executives to join our reputed freight forwarding company. The role demands strong communication, coordination, and operational management skills to ensure seamless customer experiences.

Key Responsibilities

• Serve as the primary liaison between customers, vendors, service providers, shipping lines, and overseas agents.
• Manage and resolve customer queries with professionalism and efficiency.
• Coordinate port operations and ensure smooth documentation flow.
• Build and maintain strong client relationships to enhance service delivery.

Requirements

• Graduate degree with 23 years of experience in Freight Forwarding and Customs Brokerage.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle operational challenges.
• Strong organizational skills with attention to detail.