Job Description: Call Center Agent
Company: Bee Assist Services
Bee Assist Services is hiring enthusiastic and customer-focused Call Center Agents to join our growing team. This opportunity is ideal for freshers, entry-level candidates, and experienced professionals who are looking to build or grow their career in customer service.
Key Responsibilities
- Handle incoming calls and customer queries in a professional and courteous manner
- Provide clear and accurate information about products and services
- Assist customers by addressing their concerns and ensuring timely resolutions
- Update customer details and call notes accurately in the system
- Coordinate with team members to ensure smooth daily operations
- Follow standard communication guidelines for different call scenarios
- Create a positive and friendly experience for every customer
Skills & Qualifications
- Good communication skills in Tamil and English / Telugu
- Basic computer knowledge and ability to work on call center systems
- Strong listening skills with a helpful and empathetic approach
- Willingness to work in shifts (No night shifts for women)
Benefits
