Selected Intern's Day-to-day Responsibilities Include
- Contact customers through WhatsApp, phone calls, and Facebook messaging to collect feedback on products and services
- Handle negative feedback by understanding concerns and resolving queries professionally
- Maintain accurate records of customer feedback and follow-up actions
- Support the quality team in identifying recurring issues and improving customer satisfaction
- Ensure timely follow-ups with customers to confirm issue resolution
- Maintain polite, empathetic, and professional communication with customers
About Company: Fitelo is a pre-series A-funded startup operating in the space of weight loss and disease management. We help users achieve long-term wellness through simple, powerful, personalized, and holistic changes in nutrition and eating habits. With over 25,000 users across more than 55 countries and a 99.3% success rate through our 200+ expert nutritionists, we combine nutrition expertise with proprietary habit-building technology to deliver results.
Fitty, a new-age wellness brand from Fitelo, supports ambitious young Indians with premium, natural, and convenient weight loss solutions tailored for modern, busy lifestyles. Focused on aesthetic goals, Fitty blends effectiveness with ease while remaining authentic, reliable, and digitally connected to its community.
