As a Customer Service/Customer Support intern at Muthoot Exim Private Limited, you will have the opportunity to work with a dynamic team and gain hands-on experience in various aspects of operations and marketing. Your proficiency in MS-Office and excellent spoken English skills will be essential in providing top-notch customer support.
Key Responsibilities
- Assist customers with inquiries, complaints, and feedback through various communication channels.
- Collaborate with the operations team to ensure timely and accurate processing of customer orders.
- Support marketing initiatives by promoting products and services to customers.
- Conduct market research to identify customer needs and preferences.
- Maintain accurate records of customer interactions and transactions.
- Provide exceptional service to enhance customer satisfaction and loyalty.
- Assist in developing and implementing strategies to improve customer service processes.
If you are a proactive and detail-oriented individual looking to kickstart your career in customer service and operations, this internship opportunity is perfect for you. Join us at Muthoot Exim Private Limited and be a part of a vibrant and growing organization!
About Company: Muthoot Exim Private Limited is one of the companies of the Muthoot Pappachan Group. Muthoot Exim is the precious metal division of MPG and has a presence across India.
