Selected Intern's Day-to-day Responsibilities Include
- Handle customer queries through phone calls, emails, and chat support channels.
- Assist customers with loan-related queries, repayment concerns, and account support.
- Resolve customer complaints efficiently while ensuring a positive customer experience.
- Maintain and update customer follow-up records and support trackers.
- Coordinate with internal teams to ensure quick and effective issue resolution.
- Support loan product sales activities and customer onboarding processes.
- Participate in product training sessions to develop knowledge of loan products and services.
About Company: AGI Moneey is a leading Earnings on Demand platform that offers Advanced Salary On-Demand, helping employees manage mid-month cash flow challenges and unexpected expenses. It is not categorized as a loan and does not involve any interest, debt, or paperwork, just advanced access to earned income.
