- Assist the team in onboarding new clients and helping them get started with the platform.
- Support basic CRM setup and coordinate internally for integrations and configurations.
- Respond to basic client queries and guide users on platform features.
- Track client requests, issues, and follow up with internal teams for resolution.
- Help maintain client records, activity updates, and account notes in the CRM.
- Support the team with account tracking, renewals, and sales-related reporting.
About Company: Paramantra is a US-based SaaS & CRM product company with 18+ years of global experience, serving industries like real estate, finance, manufacturing, retail, and hospitality. With a 97% client retention rate, we pride ourselves on delivering world-class solutions and building lasting client relationships.
