Customer Service Associate (Voice Process)
Cognizant Technology Solutions India Pvt Ltd- Posted a month ago
- Over 500 applicants have applied
Job Description
Role: Customer Service Associate (Voice Process)
Position: Process Executive
Location: Hyderabad (Work from Office)
CTC: 3 LPA
Eligibility: Any Graduate (Freshers Only)
Requirements:
Excellent communication skills in English & Hindi
Customer-focused mindset and strong interpersonal skills
Willingness to work in 24/7 rotational shifts
Immediate joiners preferred
Mandatory Skill:Proficiency in Hindi
Selection Process:
1️⃣ HR Screening Round
2️⃣ AMCAT Module 2
- English Comprehension (EC): 34+
- Language Ability (LA): 31+
3️⃣ Versant Voice Assessment
- 55 & Above
4️⃣ Voice & Accent Assessment
- 6 & Above
5️⃣ Operations Interview
- Scheduled only after clearing AMCAT, Versant & V&A
More Info
Key Skills
Call Center
Bpo
Telephonic Support
Process Executive
About Company
About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.