Company Name: Reliance Retail
Profile: Customer Service Associate
Qualification: 12thPass
Gender: Male
Age: 20 - 30
Salary
Shift Hours: 9 Hours
Working Days: 6 Days in a week
Key Responsibilities
- Customer Service:
- Greet customers warmly and assist them in finding products or services.
- Respond to customer inquiries, complaints, and feedback in a professional and timely manner.
- Provide accurate information about products, promotions, and store policies.
- Process customer transactions at the checkout counter, including cash, card, and digital payments.
- Sales Support:
- Upsell and cross-sell products to enhance customer satisfaction and meet sales targets.
- Assist in merchandising and displaying products to attract customer attention.
- Ensure product availability by restocking shelves and monitoring inventory levels.
