Are you a master of English proficiency, MS Excel, and effective communication Evolve Brands Pvt. Ltd. is seeking a dynamic customer service associate to join our team! As a key member of our customer service department, you will play a crucial role in ensuring customer satisfaction and loyalty.
Key Responsibilities
- Handle customer inquiries and provide timely and accurate responses
- Process orders and returns with precision and efficiency
- Utilize MS Excel to track and analyze customer data
- Collaborate with internal teams to resolve customer issues and improve processes
- Maintain a positive and professional attitude in all interactions with customers
- Identify opportunities to upsell and cross-sell products and services
- Continuously strive to improve customer service processes and exceed performance metrics
If you are passionate about delivering exceptional customer service, have a strong proficiency in English, and possess excellent MS Office skills, we want to hear from you! Join us at Evolve Brands Pvt. Ltd. and be a part of a dynamic and growing team. Apply now!
About Company: Evolve Brands Pvt. Ltd. is a Gurugram-based marketing and loyalty solutions company founded in 2003. It specialises in customer engagement, CRM, and technology-driven loyalty programs for brands across industries, helping businesses improve customer retention and drive sales growth.
