As a Customer Service Associate at Truffle Collection India, you will play a key role in providing exceptional service to our valued customers. Your proficiency in spoken and written English, along with your knowledge of MS-Excel, will allow you to excel in this dynamic role.
Key Responsibilities
- Engage with customers via phone, email, and chat to resolve inquiries and issues promptly and professionally.
- Maintain accurate and detailed records of customer interactions in MS-Excel for future reference.
- Assist with order processing, tracking, and shipping to ensure timely delivery.
- Collaborate with the sales and marketing teams to ensure seamless communication and customer satisfaction.
- Proactively identify opportunities to improve customer service processes and procedures.
- Stay up-to-date on product knowledge and industry trends to better assist customers.
- Uphold the company's high standards of service and professionalism at all times.
If you are a customer-focused individual with excellent communication skills and a passion for delivering top-notch service, we want you to join our team at Truffle Collection India. Apply now to be a part of our exciting and fast-paced work environment!
About Company: An Online Shoe Store started in 2016 and continues to grow by providing trendiest designer shoes to Men, Women & Kids. We have a collection of more than 20k shoes in our store and is loved by bollywood celebs and our clientelle all over the world.
