As a Customer Service Associate at Arise Solution, you will be responsible for providing top-notch customer support to our clients. Your expertise in English proficiency (spoken and written) and MS-Excel will be crucial in excelling in this role. Effective communication skills are a must in order to ensure customer satisfaction. Join our team and be a part of a dynamic and fast-paced work environment where your skills will be valued and developed.
Key Responsibilities
- Handle customer inquiries and provide accurate information.
- Utilize MS-Excel to track and analyze customer data.
- Communicate effectively with customers through various channels.
- Resolve customer complaints in a timely and professional manner.
- Collaborate with team members to improve overall customer experience.
- Maintain a high level of customer satisfaction through exceptional service.
- Continuously seek opportunities for growth and development in the customer service field.
About Company: We are adapted, experienced, and qualified to understand and attend to the needs of our clients. Our specialization lies particularly in providing unique end-to-end solutions, the right personnel, and effective onsite/offshore services. The importance of time is never lost on our professionals; we are simply good at meeting aggressive deadlines. We are flexible when working with and highly focused on maintaining a client-centric culture.
