Customer Service Associate- Email Support (Indigo)

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in a professional manner
• Provide accurate information about products, services, or policies
• Resolve customer complaints and issues efficiently
• Maintain records of customer interactions and transactions
• Escalate complex issues to senior team members when required
• Follow company guidelines and service standards
• Ensure high customer satisfaction and quick response time

Qualifications:

• Minimum: 12th pass / Graduate (any stream)
• Freshers are welcome
• 01 year experience in customer service (preferred but not mandatory)

Requirement Domestic:

• Graduate only
• Freshers & Experienced both can be considered
• Strong verbal and written English communication (Neutral accent / No MTI or RTI)
• Good typing speed & accuracy with basic computer skills
• 5 Days working + 2 Rotational week-offs
• Cab/Transport available in odd hours (7 PM 6 AM)