Job Description: Customer Service Associate - Provider Network - Life Sciences Regulatory Operations
Skill Required: Provider Network - Life Sciences Regulatory Operations
Designation: Customer Service Associate
Qualifications: Any Graduation
Years of Experience: 1 to 3 years
About Accenture:
- Accenture is a global professional services company with leading capabilities in digital, cloud, and security.
- Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song.
- Accenture's 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
- Accenture embraces the power of change to create value and shared success for clients, people, shareholders, partners, and communities.
- Visit us at www.accenture.com.
What Would You Do
- Embed digital transformation in healthcare operations end-to-end.
- Drive superior outcomes and value realization today while enabling streamlined operations for the emerging healthcare market of tomorrow.
- Be a part of the Healthcare Management team responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities.
- Responsibilities include:
- Day-to-day operations
- Department activities
- Medical and health services
- Budgeting and rating
- Research and education
- Policies and procedures
- Quality assurance
- Patient services and public relations
- Coordinate essential documentation and resources required for the filing of global applications.
- Understand, manage, and process electronic submissions that include:
- Original application filings
- Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc.
What Are We Looking For
- Claims Administration experience
- Ability to work well in a team
- Problem-solving skills
- Detail orientation
- Commitment to quality
Roles and Responsibilities:
- Solve routine problems, largely through precedent and referral to general guidelines.
- Expected interactions are primarily within your own team and direct supervisor.
- You will receive detailed to moderate-level instructions on daily work tasks and detailed instruction on new assignments.
- Decisions you make would impact your own work.
- Work as an individual contributor within a team, with a predetermined, focused scope of work.
- This role may require you to work in rotational shifts.
