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Customer Service Associate

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  • Posted 21 hours ago
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Job Description

Skill required: Retirement Solutions - Data Entry Services

Designation: Customer Service Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do Candidates will be responsible for 100% transaction role with same day processing tat and :20-30% NIGO calls with client Candidate should be flexible for 100%-night shift start from 8.30 PM and RTO during the training You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan Implementation Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data.

What are we looking for What we're looking for: - College graduate or undergraduate with a minimum of 12 months experience in a related field - Ability to multi-task and can easily learn and adapt with changes in a fast paced environment. - Proficient in MS Office applications like Word and Excel. - Good written and verbal communication skills. urance ,claims experience and managed financial transactions

  • We are dealing with individual retirement of variable annuity and here we have work in policy transactions received from policy owners based on request we deal with policy admin services and death claims request. Candidate should be able to handle phone calls on NIGO request with agent and customers
  • Experience in Life-Annuity Claims and Policy admin service's financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers
  • Life , Annuity, Retirement Insurance ,claims experience and managed financial transactions Roles and Responsibilities:
  • Responsible for updating Policy Information based on predefined quality review checkpoints and guidelines.
  • Performs business processing transaction on the foundation worktypes (Financial or Non-Financial process) of Life Customer Service.
  • May make a few outbound calls per day or send out emails to an AIG department, a Brokerage Agency, business entity or customer to inquire about or gather information to complete a business transaction., Any Graduation

More Info

Job ID: 144847963

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