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Oracle Hospitality is focused on helping global hospitality businesses operate efficiently, serve guests better, and maximise the value of Oracle's hospitality technology solutions.
This role serves as a primary point of contact for Oracle Hospitality customers, providing post-sales support for technical and non-technical enquiries related to Oracle Hospitality applications, support services, and customer environments. The position involves managing support cases, troubleshooting issues, coordinating with internal teams, and ensuring timely resolution in line with defined service levels.
The ideal candidate will bring strong customer service skills, technical aptitude, problem-solving ability, and the flexibility to support global hospitality customers in a fast-paced, shift-based environment.
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Job ID: 147060711
