Summary
Position Summary
Customer
The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.
Position Summary
Level: Manager or equivalent
As a Manager at Deloitte Consulting, you will drive the design, implementation, and delivery of cutting-edge artificial intelligence solutions for our clients. This role combines deep technical expertise with strong leadership capabilities and exceptional client management skills. You will serve as a bridge between complex technical implementations and business objectives, leading development teams while effectively communicating with stakeholders at all levels.
Work you'll do:
- Technical leadership & Architecture
- Client Engagement & Solution Design
- Team Management & Development
- Service Delivery Excellence
The team:
Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients brand values for measurable business growth. We help clients turn business values into measurable growth through creatively driven, personalized content, communications, and experiences that engage and inspire people to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities by a combination of key focus areas i.e, Brand, Advertising, Experiences, Content, Marketing, Commerce, Products, Data and measurement/analysis.
Qualifications
Must Have Skills/Project Experience/Certifications:
- 9+ years of overall Salesforce Platform experience, with 5+ years focused on CPQ architecture.
- Proven track record delivering enterprise-scale Lead-to-Cash or Quote-to-Cash programs (multi-cloud preferred).
- Able to own end-to-end architecture for Salesforce CPQ implementations, including integration with Sales Cloud, Service Cloud, Billing, ERP, and external systems.
- Partner with business and IT stakeholders to gather requirements, define solution roadmaps, and translate complex business processes into scalable CPQ configurations.
- Lead technical design sessions, produce architecture artifacts (data models, integration specs, ERDs, sequence diagrams), and ensure alignment with enterprise architecture standards.
- Configure, customize, and extend Salesforce CPQ (products, pricing, discounting, approval workflows, quoting, contract amendments, renewals, usage-based models).
- Provide technical leadership to delivery teams (developers, admins, business analysts), enforce best practices, and conduct code/configuration reviews.
- Drive performance tuning, data migration, release management, and environment strategy for large-scale CPQ programs.
- Oversee integration patterns (API, middleware, ETL, event-driven) between CPQ and downstream billing, provisioning, and ERP systems.
- Act as subject-matter expert during pre-sales, solution estimation, and proof-of-concept efforts.
- Mentor junior architects and consultants, fostering a culture of continuous learning and innovation.
- Contribute to CPQ and broader Lead-to-Cash thought leadership, accelerators, and reusable assets.
- Deep knowledge of CPQ data model, pricing waterfalls, product rules, approvals, quote templates, renewals, and amendment models.
- Hands-on expertise with Apex, Lightning Web Components, Salesforce APIs, and integration frameworks.
- Strong understanding of enterprise architecture concepts (data, application, security, integration, DevOps).
- Good to Have Skills/Project Experience/Certifications
- Salesforce Revenue Cloud, or Industries (Vlocity) exposure.
- Experience in high-tech SaaS, manufacturing, or subscription-based business models
#CS-S&S
Education :
- BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university
Location:
- Bengaluru/Hyderabad/Pune/Chennai/Kolkata
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 311150
