Customer Retention - Voice / Blended

Handle inbound and outbound calls

Assist customers with product/service queries, complaints, & support requests.

Maintain customer satisfaction by providing accurate & timely responses.

Document interactions in the CRM

Follow call center policies.

Required Candidate profile

call center or customer service role (freshers welcome).

Strong verbal communication

Ability to handle high call volumes and work in a fast-paced environment.

Basic computer skills and exp preferred.

Perks and benefits

Plus incentives and Perks

Role: Customer Retention - Voice / Blended

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Graduation Not Required