Customer Retention Executive - Voice / Blended

This job is provided by apna.co Urgent Opening – Blended Customer Support ProcessPosition: Customer Support Executive

Process: Blended Process – Voice + Email + Chat

Location: Juhinagar, Navi Mumbai

Work Mode: Work from Office

Shift: Day Rotation

Experience: 6 Months+ in Voice/Customer Support preferred

Salary: 15,000–27,000 CTC

Key Responsibilities Handle customer queries through calls, emails, and chat.

Provide accurate information and resolve customer queries professionally.

Handle inbound and outbound calls as required.

Requirements Good Verbal And Written Communication Skills.

Good typing and email/chat-handling skills.

Basic computer knowledge.

Customer service and problem-solving skills.

Comfortable working in a blended process and day-rotation shifts.

Immediate joiners preferred.

For More Information / To Share Your Resume

HR – Pooja Prajapati

9137380972