customer relationship officer

Job Location: Ambattur Industrial Estate, Chennai, Tamil Nadu, India

Mandatory Skills: Excellent Verbal communication in English.

Roles & Responsibilities:

Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility.

Suggesting the customer alternative products based on need, lifestyle & spending power.

Explaining the customers about the benefits and offers related to the products.

Verify customer details and guide them through the application gateway.

Maintain amicable conversation throughout the call and build customer delight.

Educational qualification: 12th / Diploma / UG / PG Graduates (With / Without backlogs)

Salary: First 3 months - Rs.16,500 take home + Incentives + Over time allowances + Medical Insurance.

After 3 months Rs.18,000 take home + incentives + overtime allowances

After 6 months completion Salary will be hiked to 2.75 LPA + Incentives + Medical Insurance.

Shift Timings: 10:00 A.M to 7:00 P.M (including all the breaks in between) Working Days: 6 days of Working and 1 Day Rotational Week Off.

No.of vacancies : 100

Required Skills:

Excellent Communication and interpersonal Skills.

Ability to convince & assist customers in all their queries.

Should be comfortable traveling to Ambattur Industrial Estate.

Perks and Benefits:

- Medical Insurance

- Over time pay

- Incentives