CUSTOMER RELATIONSHIP MANAGER REALESTATE HNI CLIENTS

TransIndia Group is committed to bridging the gap between the demand and supply of housing by creating affordable and high-end homes. Established in Mumbai, with a focus on the city and its extended suburbs, the group is expanding to other major cities and towns across India. Founded by visionary leader Shri Rajendra M. Rajan, the company is managed by a team of experienced professionals dedicated to delivering high-quality construction on time. With over two decades of experience, the group has developed more than 7 lakh square feet of housing space, ensuring excellence, timely execution, and value for money. Their mission is to deliver carefully planned homes for a comfortable and memorable living experience.

As a Customer Relationship Manager in Real Estate, you will serve as a key liaison between clients and the organization, ensuring superior customer satisfaction. This is a full-time, on-site role based in the Greater Chennai Area. Your responsibilities will include maintaining and building client relationships, addressing client inquiries, ensuring timely communication, managing customer feedback, and assisting with property-related documentation. You will also collaborate with sales and other teams to ensure client expectations are consistently met.

• Proven experience in Customer Relationship Management, building and maintaining strong client relationships
• Excellent Communication, Interpersonal, and Negotiation skills
• Problem-Solving and Conflict Resolution abilities
• Knowledge of the real estate industry and related documentation
• Strong Organizational and Time Management skills
• Proficiency in CRM tools and basic Computer Skills
• Bachelor's degree in Business Administration, Real Estate, Marketing, or a related field
• Previous experience in real estate customer service is an advantage